Shipping policy
# Shipping Policy – Zoom-Bike
At Zoom-Bike, we aim to deliver your order quickly, safely, and reliably.
## Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order has been dispatched.
## Shipping Times
Estimated delivery times:
- UK: 2–5 business days
- Europe: 5–10 business days
- International: 7–15 business days
Delivery times may vary depending on your location and courier service.
## Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Any applicable shipping fees will be clearly displayed before you complete your purchase.
## Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
## Delays
Zoom-Bike is not responsible for delays caused by couriers, customs, or unforeseen circumstances. However, we will always do our best to assist you.
## Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:
Email: support@zoom-bike.com
We will work quickly to resolve the issue.
## Contact Us
If you have any questions about shipping, please contact:
Zoom-Bike Support
Email: support@zoom-bike.com
Thank you for choosing Zoom-Bike.